I recently had a water heater leak and needed help as soon as possible. I found rescue plumbing & hvac and I'm grateful that i called them! The plumber that came out toy house was professional and knowledgeable, and he fixed the issue in a timely manner. I highly recommend them to anyone in need of emergency plumbing services as they're really the rescue team!!
marni ostromogilsky
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July 28, 2024
Mike at Rescue Plumbing and HVAC is AMAZING. He restored my faith in air conditioning service people. He arrived pronto (9pm) and showed photos of the components that needed replacing, which were visibly shot. Our unit had been acting up for years and now it’s cooling better than ever. Furthermore, the price is extremely fair and he is incredibly kind and responsive. Thank you Rescue Mike
Z Hancox
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September 25, 2024
I finally managed to find the google listing for this fraudulent business. I had a burst in my main water pipe after midnight back in August of 2022. In my desperation and inexperience with homeownership, I called the first emergency plumbing service that google showed me. This company sent out a “plumber” named Sam who, over the course of 2 hours, fumbled over himself countless times to apply a very crude and nonsensical patch to the pipe and barely attempted to shut the main off. He charged me $2,027 for this “patch” insisting he used extremely high quality materials that would normally cost more. Tried to make it out like I was getting a discount. Sleep deprived and naive, I didn’t question this even though my gut knew something was incredibly off.
Lo and behold, 3 months later right before Christmas, this patch starts to become undone and the main water line under the patch starts leaking profusely. I spent weeks going back and forth with Sam over text and could not get him to actually answer a phone call. In the meantime, I’m having to apply tape and putty and whatever I can to stop the leak. He advised I had a full warranty on the work (on the rare occasion he did answer my texts) and that he would come out when he could. After several weeks of promised appointments and no-shows from him and an inability to find the original business listing, I had to basically give up after Sam stopped answering completely and hire a legitimate plumber to actually fix the issue by replacing the pipe entirely. Looking back, I should have reported this company to the consumer affairs division of NJ and I will be looking into how I can still do that. I deserve my money back, whoever at this scam company is reading this. To anyone else searching for an emergency plumber, avoid this one like the plague.
Priscila M Velazquez Vicon
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October 10, 2024
They did an amazing job, they came and worked on the same day which was what I needed. The service was done on time and the price was fair. I’m satisfied and definitely would recommend.
Mariya Illyasova
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July 16, 2024
Do not use if you want to overpay for a botched job.
We had issue with our heating and thermostats last year - Technician came and “fixed” and less than a month, and THOUSANDS of dollars later, the unit started making crazy noises and some thermostats stoped working altogether with no heat.
I have reached out to technician who has promised to come and fix. After multiple no shows and in end zero response from technician. I have been reaching out to company directly - emailing, calling, leaving voicemails and NO response.
This is my last attempt for the business to solve the issue before I seek legal help.
Not sure how they are getting good reviews when they treat their customers with such disrespect we have been dealing with this since February and still no response.
I recently had a water heater leak and needed help as soon as possible. I found rescue plumbing & hvac and I'm grateful that i called them! The plumber that came out toy house was professional and knowledgeable, and he fixed the issue in a timely manner. I highly recommend them to anyone in need of emergency plumbing services as they're really the rescue team!!
Mike at Rescue Plumbing and HVAC is AMAZING. He restored my faith in air conditioning service people. He arrived pronto (9pm) and showed photos of the components that needed replacing, which were visibly shot. Our unit had been acting up for years and now it’s cooling better than ever. Furthermore, the price is extremely fair and he is incredibly kind and responsive. Thank you Rescue Mike
I finally managed to find the google listing for this fraudulent business. I had a burst in my main water pipe after midnight back in August of 2022. In my desperation and inexperience with homeownership, I called the first emergency plumbing service that google showed me. This company sent out a “plumber” named Sam who, over the course of 2 hours, fumbled over himself countless times to apply a very crude and nonsensical patch to the pipe and barely attempted to shut the main off. He charged me $2,027 for this “patch” insisting he used extremely high quality materials that would normally cost more. Tried to make it out like I was getting a discount. Sleep deprived and naive, I didn’t question this even though my gut knew something was incredibly off. Lo and behold, 3 months later right before Christmas, this patch starts to become undone and the main water line under the patch starts leaking profusely. I spent weeks going back and forth with Sam over text and could not get him to actually answer a phone call. In the meantime, I’m having to apply tape and putty and whatever I can to stop the leak. He advised I had a full warranty on the work (on the rare occasion he did answer my texts) and that he would come out when he could. After several weeks of promised appointments and no-shows from him and an inability to find the original business listing, I had to basically give up after Sam stopped answering completely and hire a legitimate plumber to actually fix the issue by replacing the pipe entirely. Looking back, I should have reported this company to the consumer affairs division of NJ and I will be looking into how I can still do that. I deserve my money back, whoever at this scam company is reading this. To anyone else searching for an emergency plumber, avoid this one like the plague.
They did an amazing job, they came and worked on the same day which was what I needed. The service was done on time and the price was fair. I’m satisfied and definitely would recommend.
Do not use if you want to overpay for a botched job. We had issue with our heating and thermostats last year - Technician came and “fixed” and less than a month, and THOUSANDS of dollars later, the unit started making crazy noises and some thermostats stoped working altogether with no heat. I have reached out to technician who has promised to come and fix. After multiple no shows and in end zero response from technician. I have been reaching out to company directly - emailing, calling, leaving voicemails and NO response. This is my last attempt for the business to solve the issue before I seek legal help. Not sure how they are getting good reviews when they treat their customers with such disrespect we have been dealing with this since February and still no response.